FAQs

HANDLING TIME  1-3 DAYS

STANDARD SHIPPING  3-5 BUSINESS DAYS

EXPEDITED SHIPPING  1-3 BUSINESS DAYS

SAME SHIPPING TIMES FOR INTERNATIONAL SHIPPING

 

We appreciate your patience, as each of our clothes is individually made from scratch to ensure the highest quality.

We have a 14-day return policy. The item must be unworn with tags.  To start a return, please contact support@twinarchives.com and provide your order number. Please visit our returns page for more details 

Yes, we are global

For more sizing recommendations please contact our support team via chat, email or instagram. 

After placing your order, download 'shop' by scanning the qr code on the confirmation page to easily track and acess your order details. You will receive a confirmation email with your tracking info, please contact us if there is a problem

Pre-order items are shipped upon the arrival of the product to the warehouse within the time that it is stated on the item's purchase page. 

Cancelations or changes to items on orders, shipping addresses or names are not possible once an order has been processed. Please check your billing and shipping information carefully before you place your order.